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Property Maintenance Company
A Property maintenance company outsourced their credit control to us a week ago. They were at their wits end and found us on the web. They called us in a desperate state saying they had previously outsourced their credit control to one of our competitors, but they simply did not understand their business and were as much use “a chocolate tea pot”
It was only after we had imported all of their aged debt data into our own credit management software that we realised there were more problems to overcome…!
E.G, let’s say that our client was appointed by Joe Bloggs Property Management to do some maintenance work on the following 4 properties:
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IT / Technology Company
A well known IT / Technology company based in Sussex approached us with a view to outsourcing their credit control. This company is typical of smaller businesses, with the lion’s share of the credit control and sales ledger work being undertaken by The Managing Director. As a result of the constraints on his time, the company adopted a policy of not chasing customers for payment, failing to raise invoices on time and not allocating monies to customer accounts. This inevitably led to poor cash flow and unhappy customers.
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Publishing Company
Several years ago, a well known publishing company in South East London went through a management buyout. Their existing credit controller was fast approaching retirement. The management had absolutely no experience of running an accounts department and had no desire to learn. The Credit Controller was running the credit control function using an outdated manual ledger system.
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